Delivery & FAQ

LOCAL DELIVERY


Yes we do deliver! Our experienced staff would be happy to help you get that perfect gift to that special someone.

 

We offer delivery to the entire Salt Lake Metro area. This includes all of Salt Lake County as well as Park City/Summit County, and parts of Davis County. Sorry, we do not deliver south of Salt Lake County.

 

Orders placed M-F by 1:00 pm MST, or 11:00 am Saturdays, can usually be delivered the same day and will be bumped to the next day if placed after 1:00/11:00 respectively. We are here to help and can usually make special requests happen so please reach out.

 

We do require a one day notice for deliveries to Park City/Summit County. During the Winter months delivery of your items may be postponed due to inclement weather. We will notify you if this is the case to make a new delivery plan.

 

If a specific or special delivery time is required to reach the recipient please let us know, we can usually make arrangements. Feel free to contact us with any questions.

 

Special delivery instructions or an extra speedy delivery? Please reach out

 

(ph)    801.583.4753

(text) 801.251.6466


OUT OF STATE SHIPPING FOR GREENHOUSE/ORCHID HOBBYIST ORDERS

 

We ship our beautifully grown plants nationwide! We use UPS and have had great reliability over the years and ship at the speed of your choice at checkout. Plants are packed carefully to arrive in good condition, we are known for great plants and great packing. 

 

That said, we cannot take responsibility for delays or weather-related issues. We are always here to help but UPS will not accept claims from us or you (the recipient). We have been shipping plants for over 20 years and have had 0 claims reimbursed.

 

Shipping Day is TUESDAY 

 

All orders placed Monday- Sunday are collected for the week and shipped on the next Tuesday. This will mean Thursday arrival for 2-Day Shipping and a Friday arrival when 3-Day is selected. This prevents boxes from sitting over the weekend. If you need another shipping date please reach out. Wednesday is only used if 2-Day shipping is chosen and the order is placed on a Tuesday by 12pm. We can usually accommodate any special requests so don't hesitate to reach out!

 

We ship with insulation year round to help with any temperature related issues

Winter Shipping includes a 72 hour Heat Pack at no extra cost. Although we go out of our way to make sure you plants are packed carefully, again we accept NO responsibility for weather related issues. Please reach out if you need us to delay shipping if weather is extreme.

 

Holiday Related Delays

 

If there are any Holidays which will impact shipping and will cause delays (Thanksgiving, Christmas, New Years, 4th of July etc) or Major Floral related Holidays (Mothers Day, Valentines Day etc) we may delay shipping by a week but will keep you informed.

 

Hold for Pickup

 

We highly recommend reaching out to your local UPS store and ask if you can receive packages HOLD FOR PICKUP at their station. This can prevent many weather related issues as it can shorten the length your box is on an un-heated or un-cooled UPS truck. Always ask your local UPS station but most will accommodate. If this is the case please leave a message in the order notes. Please use their address as the shipping address following this example:

 

John Doe (Hold For Pickup)

c/o UPS Store

1234 Main Street

Anywhere, CA 90210